Shipping Policy
Shipping Conditions
Delivery Area
We currently deliver to Germany, Austria, and Switzerland (DACH region).
Shipping Costs
We offer free shipping on all orders within the DACH region.
Processing Time
Orders are usually processed within 1-2 business days after payment is received.
Delivery Times
The estimated delivery times are:
-
Germany: 5-7 business days
-
Austria: 5-7 business days
-
Switzerland: 5-7 business days
Please note that in exceptional cases, delivery times may be extended due to public holidays, high demand, or unforeseen events.
Tracking
Once your order has been shipped, you will receive a shipping confirmation with a tracking number, if provided by the shipping service provider.
Damaged or Lost Shipments
Should your order arrive damaged or get lost in transit, please contact us immediately at:
Contact
For questions regarding shipping and delivery, please contact us at: